Xbox One, One S and One X repair
2013–2020 · Mail-in from anywhere in the United States, or drop it off at an event.
Xbox One consoles are past the decade mark now, and the faults have shifted from early-life failures to wear: power bricks that have given up, disc drives that grind, and heatsinks packed with a decade of household dust.
The original Xbox One's external power supply is a common and easily-mistaken culprit — an amber or dead light on the brick means the console itself may be perfectly healthy.
Common Xbox One problems
No picture, console running
Damaged HDMI port.
No power, amber light on the brick
Failed external power supply on original Xbox One.
Loud fan, shutdowns
Dust-clogged heatsink and dried thermal paste.
Grinding noise, discs won't read
Disc drive laser or mechanism fault.
Turns on and immediately off
Power or board-level fault needing diagnosis.
Xbox One repair pricing
- HDMI repair$109
- No power repair$149
- Disc drive repair$109
- Deep cleaning$75
Console work carries a $35 diagnosis fee per console, credited toward an approved repair. See the full pricing page for everything else.
Send the power brick with an original Xbox One. Testing the console and its supply together is the fastest way to find a no-power fault.
Xbox One S and X consoles moved the power supply inside, so a no-power fault on those is always internal.
Xbox One questions people ask
Why won't my Xbox One turn on?
On the original Xbox One, check the power brick light first — amber or unlit usually means the supply has failed, not the console. On One S and One X the supply is internal, so a no-power fault is a board repair at $149 after diagnosis.
How much does Xbox One repair cost?
HDMI repair is $109, no-power repair is $149, disc drive repair is $109, and a deep clean for overheating and fan noise is $75.
Is an Xbox One still worth repairing?
Often yes — a $75 clean or a $109 drive repair on a console with a library already installed usually beats replacing it. If diagnosis finds a fault that costs more than the console is worth, you get told that plainly instead of a quote.
All work is carried out under the repair authorization & risk acknowledgment.